Crownpokies Terms and Account Rules

Terms and Conditions Overview

Casino Crownpokies operates under a set of account, deposit and bonus conditions that apply to every registered player. These cover eligibility, verification, deposit minimums and the wagering rules attached to our promotions, including the welcome offer described in full on our welcome bonus page.

These windows are strict: a bonus not activated or wagered inside the stated period is no longer valid on the account.

Account and Bonus Clauses

Registration requires an email and password, or a Google account, along with a chosen account currency and a confirmed email address. Withdrawals are only released once we have reviewed a photo ID, proof of address and proof of the payment method used, in line with standard verification practice.

Bonus eligibility clauses

Our bonuses are non-sticky, meaning real-money funds are played before any bonus balance. Only one bonus can be active on an account at a time, and a bonus can be cancelled by the player at any point without forfeiting their own deposited funds. The welcome package applies per deposit, with a minimum of AUD 30 required at each of the five steps, credited automatically without a bonus code. Details of each deposit stage and the wagering rules that follow are set out on the wagering requirements page.

Prohibited conduct

Accounts must belong to a single individual aged 18 or over, with one account permitted per player. Any attempt to claim a welcome or reload offer across multiple accounts, or to bypass the stated minimum deposit and wagering conditions, is treated as a breach of these terms and may result in the bonus and related winnings being voided.

Responsible Play and Account Limits

Alongside the bonus and verification clauses, we apply a set of account-level controls that players can adjust at any time from their profile.

• Deposit limits can be set daily, weekly or monthly to cap future deposits.
• Loss limits restrict the amount an account can lose within a chosen period.
• Wager limits cap total stakes placed over a set timeframe.
• Cooling-off periods run from 1 week to 6 months, pausing the account temporarily.
• Self-exclusion can be set for 6 months, 9 months, 1 year, or indefinitely.
• Gambling Therapy support is available for players who want independent guidance.

These limits sit alongside the account rules covering sign-in and password recovery, which are explained on the account access page, and apply equally to deposits made through any of the supported payment methods listed under deposits and withdrawals.